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Template Support, when You Need It

Need some help?

Please open a ticket with your template or technical questions using the form below and I’ll respond within 48 business hours.

Frequently Asked Questions faqs

  • -First up, an exclusive link to your pre-installed template will land straight in your hands.

    Just click away, and you'll be prompted to sign up or log in to your Squarespace account.

    Within 48 hours, you’ll get access to a custom template course to help you go through all the steps to get your site live.

    Lights, camera, action! Using my tutorials and prompts, you'll be customizing like a pro and adding your personal touch to the template.

    Let your creativity shine!

  • Absolutely! Welcome to a world of simplicity.

    The chosen colors and fonts are clean and versatile, ready for your personal touch. Swap them out effortlessly to match your unique style.

    PS: The step-by-step tutorials will guide you through this - all the way to perfection!

  • Yes. This can be done for an extra $50.

    Please choose the add-on called “Use my existing template.” and follow the instructions you’ll receive to add me as an Admin.

  • Go for it!

    These sites are designed to be versatile, suitable for immediate use or ready to be scaled up with your expertise.

    However, a friendly reminder: the support package included in this template won't cover assistance for third-party plugin integration and CSS snippets after they've been added.

    I’m here to support you, but for those specific tweaks, you've got the reins!

  • Your new template will require a Squarespace Business Hosting Plan. Please purchase this AFTER we’ve installed your new template to access your sweet 20% off discount code. Check out pricing options here.

    Some coding comfortability is required. Easy to follow tutorials will be provided.

  • A little familiarity with custom CSS can come in handy. But don’t worry, I keep it to a minimum, only adding small touches of extra special pizazz to the templates.

    PLUS, all of my guides and tutorials are packed with helpful instructions to make working with CSS a breeze.

  • Definitely! To maintain the same look and feel, we recommend duplicating the existing pages on your site.

    Once duplicated, you can easily remove any unnecessary sections and play around with the order and color themes to your heart's content.

    But that's not all - you have complete freedom to unleash your creativity and create brand new pages from scratch if that's what you prefer. Your website, your rules!

  • Clear and simple: 1 purchase = 1 website. If you intend to use this template for multiple projects, kindly purchase a copy for each client or project individually or reach out to get an extended license.

  • Absolutely! I love your desire to take your template to the next level.

    Before making a purchase, kindly reach out to me via this Support Page.

    I'll be more than happy to engage in a discussion and explore the best ways to meet your specific needs and exceed your expectations.

    Let's make your website dreams a reality!

  • Sorry! No refunds here. I do not offer refunds on any digital products due to their nature. Once purchased, they are non-refundable and cannot be returned.

    However, I’m here to assist you in making the best choice. If you have any questions or hesitations, please take your time to reach out to me via email before making a purchase.

    I'll be glad to address any concerns and ensure you have the best experience with your chosen product.

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